Manage your account on the go with the SBI Card Mobile App

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Demo Videos

Register your SBI Card on SBI Card website in few easy steps. Watch the video and learn the process.

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Register your Card on SBI Card Website

Manage your SBI Card usage with ease. You can easily switch on or switch off domestic & International transactions, set spending limits and much more! Watch the video to learn.

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Enable Online & Contactless transactions - Manage Card Usage

You don't have to go to the ATM to change your SBI Credit Card PIN. Do it online on the SBI Credit Card website, from the comfort of your own home.

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Update your SBI Card's PIN

Make easy and safe payments of your SBI Credit Card using the SBI Card website. Simply login to your Account and follow the steps shown in the video.

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Make payment for SBI Credit Card

You can transfer the outstanding of your other credit cards to SBI Credit Card in few simple steps. Watch this video to learn how you can book Balance Transfer.

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Book Balance Transfer

The SBI Card website is your one-stop destination for managing your SBI Credit Card account. View account summary, monthly statements, manage your card usage, set up bill payments, and a whole list of other services and features. Log in and know more.

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Enable online & contactless transactions on your SBI Credit Card

It is simple! Just download the SBI Card Mobile App and follow the steps as shown in the video to activate international transactions on your SBI Credit Card.

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Enable international transactions on SBI Credit Card

Access your SBI Credit Card statement using SBI Card's website, with absolute ease. Watch the video to know the step-by-step process. Log in and know more.

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View your SBI Card’s statement

Book Flexipay to convert your big purchases into easy monthly instalments! Watch the video and follow the steps. Log in to the SBI Card website.

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Convert your big purchases into easy EMIs

Want to gift your loved ones an Add-on SBI Credit Card? Watch this video and learn how you can do it in few simple steps. Log in to the SBI Card website.

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Apply for an Add on SBI Card

Want to manage your add-on SBI Credit Card? Watch the video and learn how. You can view Add-on Cardholder's details, transaction history, set credit limit & much more.

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Manage your Add On SBI Card

You can block & re-issue your SBI Card in few simple steps. Visit and follow the steps shown in this video.

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Block & Re-issue SBI Credit Card

Faced an issue with your SBI Credit Card transaction? Bring it to our notice by raising a ticket on the SBI Credit Card website and receive quick support.

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Dispute any transaction through SBI Card Website

Make the most out of your credit card

Be a smart SBI Card user and make the best of your card

Credit Card Usage

Use your Credit Card wisely

Credit cards come with legal contracts. Hence, it is important that you are aware of their terms and conditions, when you sign up for them.

Explore features and learn about T&Cs: Please read your credit card application carefully to know about your card’s features and associated Terms and Conditions. The information mentioned in small prints may have big impacts on your fee, charges and usage conditions. While some T&Cs are similar on all cards, there are many others that may be particular to the ones you are applying for, so we recommend that you go through all of them.

Understand liabilities: If your card has multiple users, know about the liabilities shared by secondary users. Also, if you have applied for Add-on cards, understand the added responsibilities that come with them such as who will manage the cards, pay bills and debts, etc.

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Know how to cancel your Credit Card: Knowing how to cancel your card is as important as knowing how to use it. When you decide to close a Credit Card, make sure all payments have been made and there are no pending dues. Avoid closing cards that still have outstanding balance to be cleared or those that make a significant amount of your credit history. Cancelling such cards impact your credit score.

Learn about cash advances: Credit Cards give you the freedom of taking cash advances. But avail this service only at the time of emergency because cash advances are levied with charges, which you start paying from the day you have taken the advance. There is no grace period on cash advances from a credit card.

Exploring lower rate of interest options for payments: In case of unexpected expenses, it is better to talk to your credit card company and explore different options that you can take advantage of, such as availing low interest credit options. This way you can save on the amount you repay.

Credit Card Security

Tips for secure Card usage

Credit cards give you a lot of power and if you follow some crucial mantras about their usage, you can harness them well.

Ensure the safety of your Credit Card, PIN number, Card expiry date, CVV(security code) by all means. Also, Please do not share your One Time Password(OTP) with anyone. Always get your current contact number updated to ensure receipt of transaction alerts. Whenever you travel abroad, please stay informed about the benefits you can avail in case of card loss or theft, such Card Insurance plans & Emergency Card replacement services.

Be vigilant and check your credit card statements/transaction alert SMS carefully for any suspicious transaction(s). If you ever notice any unsolicited transaction, immediately report the same.

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Avail credit cards from institutions that follow national & international standards for secure transactions

Do not hand-over your credit card to people, whom you do not know. When you shop, make sure that the card is not out of your sight and you have collected your card at the end of the transaction. Also, before signing the charge slip, check the amount printed on it.

Keep your Credit Card, CVV and helpline numbers saved with you separately and in case of card loss or theft, immediately inform your card issuer and get the card blocked.

Always log in into your credit card account from a secure computer that is malware free. Make a strong password(combination of Upper case, numbers & special characters) for the online account of your credit card and do not share your password with anyone.

Refrain from responding to correspondences that asks for your Credit Card number, expiry date, CVV or password/OTP details. Banks or your card issuer, will never ask for this information from you. Whenever you get such mails, calls, SMS, etc. bring them to the notice of your card issuer.

Click here for a detailed account on dos and don’ts related to the safety of your credit cards.

Sound Credit Score

Credit Score

Credit Score is a 3-digit number, which represents your credit history based on your credit behavior. The Credit score ranges between 300 - 900. High score implies a good credit history. A score below 600 is poor, whereas ideally score greater than 750 is the best.

As per RBI guidelines, SBI Card regularly submits credit information of all cardholders to respective bureaus on a regular basis. Some major bureaus include:

  1. CIBIL Transunion
  2. Experian
  3. CRIF Highmark
  4. Equifax
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Importance of Credit Score

When you apply for a loan or credit card, the lending/issuing company checks your credit score first to determine if you are eligible to avail the loan or get a credit card.

Higher is the score better are your application approval chance. Low score places you in a Risk Zone and makes it difficult to secure an approval.

Some of the factors affecting your Credit Score

  1. Irregular payments of your dues: Ensure timely payments of your monthly credit card dues to maintain good credit history and high score.
  2. Over- utilization of your credit limit: Usage of credit card balance above credit limit affect credit score negatively.
  3. Partial payments: Making partial payments of your monthly credit dues/outstanding bills.

Click here for a detailed account on dos and don’ts related to the safety of your credit cards.

KYC Documents

Submit your KYC Documents

As per the Know Your Customer guidelines of the Reserve Bank of India, we need to periodically update customer details and obtain identification documents. You are requested to submit the required KYC documents for your Credit Card and for Add-on Cards (if any) at the earliest either of the following ways mentioned below:

A) Login to your SBI Credit Card account and submit your KYC document(s) through DigiLocker along with the self-declaration of your current residence address. Follow these simple steps:

  • Click on ‘Menu’,
  • Click on ‘My Accounts’
  • Click on ‘KYC Renewal’ and submit your request

B) Manually upload your KYC document(s) along with a recent passport size photograph at Please refer to the below mentioned list of Officially Valid Documents and submit one of them:

  1. Passport (both sides)
  2. Copy of masked Aadhaar / Virtual ID card (both sides mask first 8-digits of Aadhaar Number).^
  3. Voter ID Card issued by the Election Commission of India (both sides)
  4. Driving License* (both sides)
  5. Job card issued by NREGA duly signed by an officer of the State Government
  6. Letter issued by the National Population Register containing details of name and address


^ For seamless processing please visit to download your e-Aadhaar having the mandatory secure QR code for validation. Note, the file should not be password protected. So, take a clear photo of the e-Aadhaar copy and upload the same.

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In case the documents submitted by a foreign national does not contain the details of address, the documents issued by the Govt departments of foreign jurisdictions and letter issued by the Foreign Embassy or Mission in India shall be accepted as proof of address.

For NRI (Non-Resident Indians) /PIO (Person of Indian Origin) /OCI (Overseas Citizen of India) cardholders, any of the following documents can be submitted as current address proof as applicable:

  1. OCI/PIO Card with Passport (both sides)
  2. e-FRRO letter with Passport (both sides)

In case of NRI/PIO/Foreign National as defined in Foreign Exchange Management (Deposit) Regulations, 2016 alternatively, the original certified copy of documents with Passport (both sides), certified by any one of the following, may be obtained:

    1. Authorized officials of overseas branches of Scheduled Commercial Banks registered in India,
    2. Branches of overseas banks with whom Indian banks have relationships,
    3. Notary Public abroad,
    4. Court Magistrate,
    5. Judge,
    6. Indian Embassy/Consulate General in the country where the non-resident customer resides.

*Refer to the RBI circular below:
RBI/DBR/2015-16/18 Master Direction DBR.AML.BC.No.81/14.01.001/2015-16 (as updated from time to time)

* For Driving Licenses issued in states where it is specifically mentioned that the document cannot be used as address proof the same will not be acceptable as an address proof KYC document.

Important points to remember:

• Documents should be valid on current date
• In case your name in KYC document does not match with SBI Card records, we shall update your name in our records as per the KYC documents provided by you
• As per the notification, in case of any change in the KYC details submitted with SBI Card at the time of onboarding or periodic update, please share the updated documents within 30 days of any such change.

If, in case your current residence address is not updated in any of your Officially Valid Documents to be submitted as proof, you can still submit the address change requests as per below:

Submit your KYC document through Digilocker along with self-declaration of your current residence address. Login to our website and go to ‘Menu’, click on ‘My Accounts’ and click on ‘KYC Renewal’ to submit your request.

Alternatively, if you want to update your current resident address in your Officially Valid Document, the same can be done using the following options:

UID/Aadhaar: Visit to check the required documents and get your address updated online in UID
Voter ID: Register on Visit and select option ‘migration to other place’.
Passport: Visit your nearest Passport Seva Kendra.
Driving License: Visit your respective RTO office.

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