Install SBI Card app and manage your account on the go

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Faqs

 

Reissue/Replacement of Cards

  • Q1. How can I place the request to reissue the new card?

  • You can place a request to reissue a card against lost/stolen card through

  • Q2. How to make request to reissue card through Website?

  • Log on to sbicard.com > Click on the ‘Request”> Click on “Reissue/Replace Card” > Select the card number > Click ‘Submit’

  • Q3. How to make request to reissue card through mobile app?

  • Log in to sbicard mobile app > Tap on the “Menu tab” at the top left hand> Tap on “Service Request “ > Tap on “Reissue/Replace Card” > Select the card number > Tap on “Submit” 

  • Q4. When will I get my reissued/replaced card?

  • After making the request to reissue/replace card, you will get the new card in 7 working days. However, it may take some more time depending upon your location.

  • Q5. Will there be fees to replace /reissue a card?

  • A replacement fee of Rs 100 + taxes will be charged in case of reissue/replacement.

  • Q6. I have recently received the new card; how can I activate it?

  • You can login to your SBI Card account at sbicard.com to activate your card or write to us at sbicard.com/email. You may also call us on our helpline number 1860 180 1290 or 39 02 02 02 (prefix local STD code) to activate your card.

    Click here to view demo.

  • Q7. Is my Account Number is different from Card Number?

  • Yes SBI Card Account Number is different from Card Number both cannot be same.