FAQs on Initiating SBI Card Online

Q1. How can I get a Username and Password to access my SBI Card Online Account?

To access your SBI Card Online Account, please visit https://sbicard.com and register by following these simple steps:

Click on ‘New User? Register Now’
Enter your Card Number, CVV and Date of Birth
Enter the OTP sent on your Registered Mobile No. & E-mail ID
Set your User ID & Password

Click here to watch demo.

Q2. I have started the registration process and entered my card details incorrectly 5 times in a row. Now my account is locked. What does this mean?

This means your account has been locked due to security reasons. You will not be able to make any attempt to register on SBI Card Website or create your User ID & Password for the next 24 hours. However, you can continue to use your credit card for transactions.

Your account will automatically get unlocked after 24 hours.

Alternatively, you may call the SBI Card Helpline to unlock your account.

Q3. I have started the registration process but have not received the OTP yet?

Please ensure that your Mobile Number & E-mail ID are correctly registered with us. It is possible that you may be facing some network issue on your mobile phone.

Please click on ‘Resend OTP’ button on the screen to have the OTP re-sent to you.

Q4. How do I reset my Online Account password?

To reset your SBI Card Online Account password, login to https://sbicard.com and follow the steps below:

Click on ‘Forgot User ID or Password’ below the Login button
Enter your Card Number, CVV, Date of Birth, and press ‘Generate OTP’
Enter the OTP sent on your Registered Mobile Number
Reset your password

Click here to watch demo

Q5. What are the features or services available on sbicard.com?

With https://sbicard.com, you can avail the below services:

Do More

Subscribe to E-statements and request for duplicate statements
Request for Add-on cards
Block your lost or stolen cards and request for card replacement or reissue
Check the status of Service Requests raised by you
Book Balance Transfer on EMI, Encash, or convert your transactions into Flexipay EMI
Pay the outstanding amount on your credit card
Redeem your Reward Points
Manage your Card PIN, complete your KYC renewal, activate your card and more.

Account summary as on date
Card statement for the last 24 months
Payment history and status of payments made against your card outstanding
Transaction history for the last 24 months
Unbilled transactions on your card
Exclusive offers on your card account
Card dispatch status, credit score and more

Manage More

Analyze where you spend with your credit card through Spend Analyzer
Track spends and transactions done on your Add-on cards
Generate or reset PIN on your primary and add-on cards, instantly.
Manage your utility bill payments
Update your contact details and address instantly and manage your address for correspondence
Manage your domestic and international card transactions like Online, POS, Contactless and ATM
Manage your tokenized payments, overlimit transactions, UPI transactions, recurring transactions and more