Install SBI Card app and manage your account on the go

Install
Faqs

 

Debit Card

  • Q1. Can I pay my SBI Card bills using any debit card?

  • You can use debit cards of the following 6 banks to pay your SBI Card bills online.

    • Bank of Maharashtra Debit Card
    • Bank of India ATM-cum-Debit card
    • Canara Bank ATM-cum-Debit Card
    • State Bank of India ATM-cum-Debit Card
    • Citibank Debit Card
    • Indian Overseas ATM-cum-Debit Card
  • Q2. How can I make my SBI Card outstanding payment using my Debit Card?

  • You can use your Debit Card to make your SBI Card outstanding payment in 3 simple steps-

    • Click here to pay your SBI Card outstanding
    • Select Debit Card as the payment option and select the bank whose Debit Card you wish to use for the payment
    • You will be re-directed to the selected bank’s site to complete the payment process
  • Q3. Will I get a confirmation on successful transaction?

  • Yes, once you make your payment, an acknowledgment is displayed on your screen showing the status of your transaction.

    In case of a successful transaction, you will see a message of “Success” on the screen. Otherwise, you will be shown a “Failure” message. You will also find your transaction reference number in the message. Please note this number and quote the same in case of any transaction related queries.

    An email acknowledgement & SMS will be sent to your email ID & Mobile no , provided by you while making the payment.

  • Q4. What should I do, if the credit card number I have entered is wrong?

  • Always cross-check all details before proceeding to the next step in the payment process. However, if you still make the payment to a wrong credit card number, we request you to call our customer care center at the earliest.

    You can call the SBI Card helpline at:

    • 39 02 02 02 (prefix local STD code)
    • 1860 180 1290
  • Q5. How long does it take for the payment to be credited to my SBI Card account?

  • Payment will reflect instantly on your SBI Credit Card account

  • Q6. What should I do, if the bank from which I wish to make the payments does not feature in the list?

  • You can still make the payment through your bank account using your bank’s NEFT facility. The IFSC code of SBI Card is SBIN00CARDS. Please click here to read more about the NEFT service.