December 2022 Release
Update contact details and office address on your SBI Card account
- Your contact details and office address can now be updated for all cards associated to your credit card account with a single click.
- Avail this feature in the ‘My Profile’ section of your card account.
Digital KYC for contact change
- You can now update and validate your contact details using DigiLocker to fetch your KYC document(s).
- Avail this feature in the ‘My Profile’ section of your card account by clicking on ‘Update KYC’.
Enhanced security for account logint
- Experience an even more secure card account login mechanism. While logging in via card number you now need to enter your Date of Birth as well.
Password change policy
- For even more secured card account login mechanism, your new account password needs to be different from your last 5 passwords.
November 2022 Release
3D Secure Transaction Dispute Mechanism Updated
- You can now raise dispute for fraudulent Online Trxns. done using OTP obtained fraudulently over call, by sharing proof of fraud within the same webform.
- To raise disputes, access the ‘Dispute Transaction’ section under the ‘Services’ section in the LHS menu
OTP on International Number to Update Credentials
- One-time Password will now be sent on your Registered Mobile Number as well as international number, if any, at the time of updating password or unlocking username
- To update your international number, go to the ‘Services’ section in the LHS menu.
September 2022 Release
Mandatory Password Change
- For even more secure card account login mechanism cardholder needs to change the account login password in every 365 days
Manage Overlimit Transactions
- Simplified way to manage the Overlimit facility on your card account
- To avail this feature go to ‘Manage Overlimit Transactions’ under ‘Manage Card Usage’ section of your card account
Website Pages in Hindi
- Now explore select pages of the SBI Card website in Hindi as well
August 2022 Release
Enhanced Security for account login
- Experience an even more secure card account login mechanism. In the first step, you now need to enter the Card PIN along with the mobile number.
Recurring Transaction Management for Add-on cardholders
- Add-on cardholders can now manage recurring transactions on their card
- To enable Standing Instructions, select ‘Recurring Transactions’ under ‘Services’ section of the website post login
June 2022 Release
Removal of Transaction Switches from the eApply Journey
- You will not be asked to toggle Domestic and International transaction switches during the online credit card application in eApply journey on the website.
- Domestic Point of Sale (POS) and Domestic ATM transaction switches will be activated by default on the card.
Voluntary Card Closure
- You can raise a request for voluntary card closure
- Access the enhanced feature under ‘Services’ section of the App
May 2022 Release
OTP on International Number for Login
- One time Password will be sent on your registered mobile number as well as international number, if any, at the time of login using your mobile number, card details or User ID
- Setup your international number under services, and login to get the OTP on your international number
Ease of Add on Card Application
- Apply for up to 2 add on cards, and choose an appointment time & date convenient to you for KYC completion
- Avail this feature from the ‘Services’ section
Change Residence Address on your SBI Card Account
- Residence address can now be updated for all cards on your credit card account with a single click
- Avail this feature in the ‘My Profile’ section of your card account
Frequently Asked Questions about Paynet
- Get clarity on payment options and how to complete payments for your SBI Credit Card via Paynet
April 2022 Release
Landmark Reward Redemption Program on SBI Card Website
- Reward Redemption mechanism enabled on SBI Card website for Lifestyle Home Centre/Max/Spar SBI Credit Cardholders where they can now redeem their SBI Credit Card reward points for Landmark Reward Points.
March 2022 Release
Easy Money journey revamp
- Experience a new and improved user interface for Easy Money product.
- Avail this under the ‘Benefits’ section once you log in to your credit card account
Manage Card Usage journey
- Manage your Domestic, International and Tokenized transactions through a new and improved interface
- Avail this under the ‘Manage Card Usage’ section in the main Menu
Report a Lost / Stolen Card
- Experience a new and simplified way to report a Lost / Stolen card with auto card reissuance.
- Avail this feature under the ‘Services’ section in the main Menu.
Authenticate potentially Suspicious Transactions on your account
- Select cardholders can now unblock their credit card account by authenticating (using an OTP based mechanism) potentially suspicious transactions, which may have been flagged by SBI Card for the safety & security of the cardholder’s account.
January 2022 Release
Update Contact Details
- Update your contact details, including mobile number and E-mail ID, or complete the KYC journey
- Contact details can be updated under the “Quick Contact” tab in “My Profile” section
Encash and Credit Limit Increase Offers
- You can now be eligible for both Encash and Credit Limit Increase offers and choose to apply for any one as per your requirement, subject to fulfilment of eligibility criteria
- Access this feature under the Benefits section post login
Encash Inline Offer
- Basis eligibility, avail Encash Inline offer irrespective of the Encash offer availability
- Access this feature under the Benefits section post login
Credit Limit Increase Exclusive Offer in ‘Get New Card’ Functionality
- Subject to eligibility, you can avail the Credit Limit Increase Exclusive offer while applying for a new card via ‘Get/Avail New Card’ functionality on the website. This is an additional Rs. 10,000 Credit Limit Increase offered to eligible customers who do not have a Pre-approved Credit Limit Offer
Life Insurance Menu Removal
- SBI Life insurance products has been removed temporarily from the post-login section of the website
November 2021 release:
Manage limits for Tokenized Transactions
- Set limits for payments using Card Tokenization Services (e.g. Samsung Pay, SBI Card Pay) for POS Transactions like NFC, MST, etc.
October 2021 release:
Update Travel Plan
- Update your International travel details including the duration of your travel and your International number
- You can access this feature in the ‘Services’ section available in the menu, post logging in to your SBI Card account
Enhanced E-apply Process
- Now apply for your favourite credit card online through our enhanced eligibility based E-apply process.
- To access this feature click on the ‘Apply’ button available on our homepage
September 2021 release:
Enhanced Security Authentication :
- Enjoy added security through OTP authentication while activating your SBI Credit Card and Add-on Card Limit management.
- To access these features, log in to your SBI Card account and go to the ‘Menu’ and select the ‘Services’ section.
New Occupation Type in eApply Journey
- Choose from additional occupation field types when you apply for an SBI Credit Card online
Access our latest Blogs Section
- Read latest articles and information about our credit cards, products & services and much more
August 2021 release:
Fee & Charges:
- To check and apply for eligible fee reversal offers. visit ‘Fee & Charges’ section on our website
Usage Guidelines Updated
- In line with RBI Circular RBI/2020-21/74 dated 18 Feb 2021, you can now refer to the Digital Platform Usage guidelines on the website
July 2021 release:
Simplified Login Interface:
- Login interface that provides an enhanced login experience to cardholders
- Use your Registered Mobile Number or User ID or Card Details to easily log in to your SBI Credit Card account
- Log in to your Credit Card Account to access the new login interface
Introduction of transaction switches for Lost Card Reissue, and Card Upgrade
- Manage various Domestic & International transaction usage controls at the time of placing the request to Re-issue a card or at the time of upgrading the card to a higher product variant. You can access the functionality during the respective journeys on the website.
- To access this feature visit the ‘Services’ section, post logging in to your account
Introduction of OTP based authentication
- OTP authentication introduced on various journeys on website as an additional security layer:
- Re-issue / Replacement
- Block & Re-issue
- Card Upgrade
- Password Change
- Credit Limit Increase
- To access this feature visit the ‘Benefits’ section, post logging in to your account.
To access these features, visit the ‘Manage Card Usage’ section on the website.
June 2021 release:
Contactless Limit Changes:
- Upper limit of Contactless transactions at Point of Sales (PoS) increased from Rs. 2,000 to Rs. 5,000
Introduction of Card Transaction switches for Digital Onboarding:
- Manage Domestic & International Transaction usage via switches on your card during digital onboarding, on your first log in on website
For May 2021 Website release:
Introducing OTP Authentication at the time of login:
- OTP Authentication introduced as an additional security layer when you log in to your SBI Credit Card account using your username & password, thereby increasing protection against fraud.
- Login to your credit card online account to access this feature
Manage Recurring Transactions on your Card:
- Manage all recurring transactions set on your SBI Credit Card.
- View / Modify / Delete the Recuring e-mandates set on your Primary & Add-on Cards.
- To access this feature visit the ‘Services’ section, post logging in to your account