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Home > FAQs > Cheque Drop-box as Credit Card Payment Option

Cheque Drop-box as Credit Card Payment Option

  • Q1. Where can I drop my payment cheque to pay my SBI Card Outstanding?

  • You can drop your payment cheque to pay your SBI Card outstanding at any manual cheque drop-box locations, locate your nearest cheque drop-box.

    Click here for manual drop box list.

  • Q2. Are non-CTS cheques accepted for payment?

  • No, as per the Cheque Truncation System (CTS) guidelines issued by Reserve Bank of India, the banking of such cheques is not allowed. Also, cheques with alterations and corrections will be returned unpaid. While writing cheques to pay your SBI Credit Card outstanding, fill in your SBI Card no. and amount correctly and do not over-write.

  • Q3. What shall I write as ‘Payee Name’ while making the payment by cheque to SBI Card?

  • In order to make your SBI Card payment, you need to make the cheque in favour of ‘SBI Credit Card xxxx xxxx xxxx xxxx (your 16-digit credit card number)'.

  • Q4. What should I do if the amount gets debited from my bank account but the same does not get credited in my SBI Card account?

  • In such scenario, you need to share the bank account statement and a certificate issued by your bank confirming the concerned transaction and send it to us at the following address:

    • SBI Card & Payment Services Limited
      IP.O. Bag No.28, GPO, New Delhi - 110001

  • Q5. What should I do if the amount credited to my credit card account is not correct?

  • In such scenario, you need to share a bank account statement issued by your bank confirming the concerned transaction and send it to us at the following address:

    • SBI Card & Payment Services Limited
      IP.O. Bag No.28, GPO, New Delhi - 110001

  • Q6. How many days in advance should I drop my cheque with respect to the Payment Due Date?

  • To avoid any late payment fee charges, we suggest you to drop your cheque in advance, at least 4 working days before your SBI Credit Card Payment Due Date (PDD)

  • Q7. How long does it take for the payment made through cheque to reflect in my SBI Card account?

  • Cheques dropped in Metro locations will be processed within 4 working days, while cheques dropped in non-Metro locations will take 6 working days to get processed; and also for payment to start reflecting in your SBI Card account. Please note, that the Cheques dropped on Saturday after 12 o’clock will get into processing from the next working day onwards. Also credit limit will be released post clearance of cheque.

  • Q8.Will I be charged with some fee, if I pay my card outstanding through cheque?

    • W.e.f 01 Jan’20, a fee of Rs. 100+ taxes will be charged for payment towards your credit card outstanding made by cheque. This fee is not applicable for senior citizens. Visit https://sbicard.com or use the SBI Card App to make payments digitally.