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Customer Notices
  • Notices for Cardholders


    • W.e.f. 01 Dec 2021, Processing Fee of Rs 99 + applicable taxes will be levied on all Merchant EMI transactions done at Merchant outlet / website / app
    • W.e.f. 01 Dec 2021, a currency conversion fee of 1.99% (for SBI Card ELITE and AURUM) and 3.5% (for other SBI Credit Cards) will be levied on international forex and DCC transaction refunds. This fee will not be applicable on refunds processed against disputed transactions
    • W.e.f. 01 Nov 2021, the rate of finance charges on Shaurya SBI Card and all Defense cards will be revised to 2.75% p.m. from 2.5% p.m.
    • The one-time processing fee on Encash bookings will be revised from 2% to 1.5% of booking amount. The maximum capping of Rs. 3,000 on processing fees will also be removed. These changes will be effective from 05 Sep 2021. All pre-existing Encash offers (prior to 05 Sep 2021) would continue, till offer expiry, basis the pre-defined offer rate (ROI & Processing Fee) as communicated to the cardholder.
    • The Rate of Interest for Flexipay bookings will be revised to 20% per annum from the existing rate of 22%. The change will be effective from 05 Oct 2021.
    • W.e.f. 01 Sep 2021, the fee levied on cash payment at bank branches towards the Total Amount Due against your SBI Credit Card will be revised to Rs. 250 from Rs. 199. Please note, this charge is excluding applicable taxes.
    • W.e.f. 01 Sep 2021, the rate of finance charges will be revised to 2.75% p.m. from 2.5% p.m. on all secured SBI Credit Card.
    • W.e.f. 01 Sep 2021, the fee of Rs. 200 levied on any new request related to increase of credit limit or for changing the network on your SBI Credit Card will not be applicable.
    • Please note, processing fees to be levied on booking of merchant EMI for all credit card transactions of value greater than Rs. 10,000 has been deferred until further notice.
    • W.e.f 25 Jul 2021, SBI Cards & Payment Services Ltd. is discontinuing the Chennai Metro SBI Credit Card. All such existing cards will be replaced with the SimplySAVE SBI Credit Card. Chennai Metro SBI Cardholders are advised to utilize the remaining Metro Travel balance on their cards, if any, by 25 Jul 2021. To avoid missing any payment due date, cardholders are requested to set up any Standing Instructions of their current card on the new card once they receive the new card. Please call our Helpline 18601801290 or 39020202 (prefix local STD code) for any queries or to update your registered mailing address, or if you do not wish to get the replacement card.
    • Cumulative 5X Reward Points accrued per Rs. 100 spent on CSD, Dining, Movies, Departmental stores & Groceries on your Shaurya SBI Card will have a capping of 5,000 Reward Points per month. Post the capping, standard Reward Points as per the card policy will continue to accrue w.e.f. 1st June ‘21. T&C.
    • W.e.f. 01 Jun 2021, the Cardholder will be charged a revised interest rate of 3.65% per month (43.8% per annum) if the Minimum Amount Due is not paid by the due date twice in a 12-month period. This revised rate will be applicable for a period of 12 months before it is reviewed again. When the Minimum Amount Due or more is paid by the due date for at least 11 times in the next 12 months, the interest rate charged will be revised back to the original rate applicable. This change is valid only for unsecured retail cards except Shaurya SBI Card.
    • W.e.f. 01 Mar 2021, an additional Late Payment Charge of Rs. 100 will be levied on missing payment of Min. Amt. Due by the due date for two consecutive cycles. This charge will continue to be levied for every payment cycle until the Min. Amt. Due is cleared. Please note, this charge is excluding applicable taxes.
    • Cumulative of 20 Reward Points accrued per Rs. 100 spent on your Birthday using SBI Card PRIME/Platinum/SBI Card PRIME variants of Allahabad Bank, City Union Bank, UCO Bank & Central Bank of India will have a capping of 2,000 Reward Points per year. Post the capping, standard Reward Points as per the card policy will continue to accrue on the aforementioned categories w.e.f. 22 Feb'21. T&C.
    • W.e.f. 1st Feb 2021, the rate of finance charges will be revised to 3.5% p.m. from 3.35% p.m. on all unsecured SBI Credit Cards (except Shaurya).
    • W.e.f. 01 Jan 2021, Processing fee will be levied on the EPP booking amount at the rate of 2%, subject to a Min. Amount of Rs. 249 and Max. Amount of Rs. 1,500. Please note, this charge is excluding applicable taxes.
    • W.e.f. Jan 2021, a fee of Rs. 500 will be levied as Late Payment Charge on default of payment by the due date, applicable on Restructured accounts with Total Amount Due greater than Rs. 1,000. Please note, this charge is excluding applicable taxes
    • W.e.f. 01 Jan'21, Over-limit fees will be revised to 2.5% of the Over-limit amount with a min. levy of Rs. 600. Please note, this charge is excluding applicable taxes.
    • W.e.f. 01 Dec 2020, a charge of Rs. 200 will be levied on request for increase in Credit Limit. This fee is applicable only for customer-requested changes and the charge will be levied post successful completion of the request. Please note that the above mentioned charge is exclusive of applicable taxes.
    • Please note, w.e.f. 20 Nov’20, Reward Points accrued on transactions converted into Flexipay EMI or Merchant EMI (EMI availed at the time of purchase at Merchant establishment or websites) will be reversed. T&C.
    • Please note, w.e.f. 20 Nov’20, any Negative Reward Point balance will be converted into equivalent statement debit amount and charged to the cardholder account in case of – voluntary card closure and card flip (change in card variant). T&C.
    • W.e.f. 01 Nov 2020, the slabs for Late Payment Charges will be revised to the following.
      • Total Amount Due Fee
      • Rs.0-Rs.500 Nil
      • Rs.501-Rs.1000 400
      • Rs.1001-Rs.10,000 750
      • Rs.10,001-Rs.25,000 950
      • Rs.25,001-Rs.50,000 1100
      • More than Rs.50,000 1300
    • Please note that the above-mentioned charges are exclusive of applicable taxes.
    • Cumulative 10X Reward Points accrued on online spends with exclusive partners on your SimplyCLICK SBI Card will have a capping of 10,000 Reward Points per month. Post the capping, standard Reward Points as per the card policy will continue to accrue w.e.f. 01 Oct‘20. T&C.
    • Cumulative 5X Reward Points accrued on other online spends on your SimplyCLICK SBI Card will have a capping of 10,000 Reward Points per month. Post the capping, standard Reward Points as per the card policy will continue to accrue w.e.f. 01 Oct‘20. T&C.
    • Cumulative 5X Reward Points accrued per Rs. 100 spent on Groceries, Departmental stores, Movies & Dining on your BPCL SBI Card will have a capping of 5,000 Reward Points per month. Post the capping, standard Reward Points as per the card policy will continue to accrue w.e.f. 01 Sept ‘20. T&C.
    • Cumulative 6 Reward Points accrued on category 1 - Departmental Stores, Grocery, Dining, Movies and Entertainment spends as well as on category 2 - International spends on your Yatra SBI Card will have a capping of 5,000 Reward Points per category per month. Post the capping, standard Reward Points as per the card policy will continue to accrue on the aforementioned categories w.e.f. 20 Aug’20. T&C.
    • Cumulative 10 Reward Points accrued on category 1 - Dining, Movies, Grocery and Departmental stores spends as well as on category 2 - Auto top-up on your Mumbai Metro SBI Card will have a capping of 5,000 Reward Points per category per month. Post the capping, standard Reward Points as per the card policy will continue to accrue on the aforementioned categories w.e.f. 20 Aug’20. T&C.
    • Cumulative 10X Reward Points accrued on Dining, Movies, Departmental and Grocery spends on your Chennai Metro SBI Card will have a capping of 5,000 Reward Points per month. Post the capping, standard Reward Points as per the card policy will continue to accrue w.e.f. 20 Aug’20. T&C.
    • Cumulative 5X Reward Points accrued on Medical Supplies, Travel Bookings & International Spends on your Doctor's SBI Card will have a capping of 7,500 Reward Points per month. Post the capping, standard Reward Points as per the card policy will continue to accrue w.e.f. 20 Aug’20. T&C.
    • Cumulative 5X Reward Points accrued on Utilities & Fuel payments on your SBI Krishak Unnati Card will have a capping of 5,000 Reward Points per month. Post the capping, standard Reward Points as per the card policy will continue to accrue w.e.f. 20 Aug’20. T&C.
    • W.e.f. 01 July 2020, transactions pertaining to e-Wallet loading/recharge identified under MCCs 6540 and 6541, will not accrue Reward Points.
    • W.e.f. 1 July 2020, the Processing Fees for Flexipay EMIs bookings will be revised to 2% of the conversion amount with a Min. charge of Rs. 249 and a Max. charge of Rs. 1,500. Please note that above mentioned charge is exclusive of applicable taxes.
    • W.e.f. 01 Jun 2020, Payment Dishonor Fees (Auto Debit / Cheque bounce) will be revised to 2% of the amount set for Auto Debit/value of Cheque submitted or Rs. 500 per bounce, whichever is higher. Please note that the above-mentioned charge is exclusive of applicable taxes.
    • W.e.f. 1st May '19, Cash payment Fee will be revised to Rs 199 per transaction. Please note that above mentioned charge is exclusive of applicable taxes
    • Effective 14 Feb'19, applicable Interest will be charged on all overdue card accounts till the time complete outstanding balance is paid by the customer
    • Elite Card: W.E.F 01 July ’18, all transactions of Rs. 1,000 or more ,carried out in Indian Currency at an international location or at merchants which are located in India but registered overseas, will attract a transaction fee of 1.99%. T&C
    • Other Cards: W.E.F 01 July ’18, all transactions of Rs. 1,000 or more ,carried out in Indian Currency at an international location or at merchants which are located in India but registered overseas, will attract a transaction fee of 3.50%. T&C
    • Dear IRCTC SBI Credit Cardholder, in line with the reduction in Payment Gateway Surcharge on IRCTC bookings, the surcharge waiver will be reduced to 1% w.e.f. 11 Jun'20. T&C
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