Account Upgrade

We hereby inform you that you may call us on our helpline number 1860 180 1290 or 39 02 02 (prefix local STD code or write us at www.sbicard.com/email to process your request regarding Card Up gradation. You may also login to your SBI Card account at sbicard.com to place your request for Card Up gradation incase offer is there on your SBI Card Account. Alternatively, you can Login to Chatbot ILA, ask query for Card Upgrade in case if you are eligible and follow the guided steps. Also, find the below mentioned details for Card Upgrade/Downgrade.

• Annual Fee is payable on the annual card fee date of the current card which will be communicated to you through your monthly statement. GST will be charged over and above the annual fee basis the prevailing GST rate.
• A cardholder will be eligible for welcome gift only post payment / realization of annual fee by SBI Card.
• The credit limit enhancement on the new card will be at the sole discretion of SBI Card.
• The Reward Points accumulated on the previous card will automatically be transferred onto the new card post upgrade.
• The upgrade would be offered to eligible customer's basis the internal evaluation/parameters of customer performance and credit history on the card.
• Old card plastic will be active for a period of 90 days from the date of upgrade to new card.
• Post the downgrade of the upgraded card, customer is not eligible to upgrade the card for a period of 6 months from the date of downgrade.
• Downgrade may be initiated by a customer only within a period of 90 days post upgrading the existing SBI Card.
• All new Credit Cards issued are "Domestic" usage cards. These cards can be used for purchases at merchant outlets in India or online transactions on Indian websites or at ATMs in India only.
• In case you wish to avail credit card with International usage, your due consent is required.

Visit to our website at sbicard.com to check the details of different Card Types available in SBI Card portfolio and for charges information.