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FAQs

Address Updation in the Credit Card Account

  • Q1. How can I update my current residence address in the Credit Card Account?

  • You may update your current residence address using any of the below options:-

    • Website: Please click here to login to sbicard online and update your current residence address. Click here to view demo
    • SBI Card Mobile App: You can also use our SBI Card Mobile App to update your current residence address, click here to download our SBI Card Mobile App

               
    Click here to see the list of KYC documents

  • Q2. What are KYC documents and why should I submit the same on updating my contact details?

  • For any change in Current Residential Address cardholders are required to submit their current residential address proof on the card account. Please click here to see the list of KYC documents.

  • Q3. How can I change my communication address?

  • Communication address can be either your Residential address or Official address.
    In order to set any of these as communication address through website - Log on to sbicard.com> My profile > Address >  Go to the address that you want to choose as communication address and click on “Set as communication address”. Alternatively, you can write us at sbicard.com/email or call us at our helpline.

  • Q4. Can I set my official address as communication address?

  • Yes, you can also set your official address as communication address. To do so,
    Log in to sbicard.com > My profile > Address > Official address and click on “Set as communication address”
    Alternatively, you can write to us at sbicard.com/email or call us at our helpline