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Faqs

 

Reward Points Redemption

  • Q1. What are the options for redeeming my Reward Points?

  • Reward points accumulated on your credit card account can be redeemed in the following ways:-

    • Redemption against Gift Voucher can be made through sbicard.com or SBI card mobile app. To view rewards  catalog & redeem rewards points, click here
    • Redemption against Cash can be made by writing to us as sbicard.com/email or by calling us at our helpline. 
  • Q2. How can I redeem my reward points through Website?

  • Step 1- Login to sbicard.com
    Step 2- Click on “Rewards” and then click on “Redeem Rewards”.
    Step 3- Browse through the Rewards Catalogue and choose item of your choice
    Step 4- Click on “Redeem now” and confirm.

    Click here to view demo

  • Q3. How can I redeem my Rewards through Mobile App?

  • Step 1- Login to SBI Card mobile app.
    Step 2 -Click on “Rewards” at the left hand side and click on “Redeem Rewards”
    Step 3 - Browse through the Rewards Catalogue and “select” the reward items of your choice
    Step 4 -Click on “Redeem” and confirm.

  • Q4. How can I redeem cash against the reward points?

  • To redeem cash against the reward points, please write to us at sbicard.com/email or call our helpline.

  • Q5. Within what time will I get the items redeemed against the rewards points?

  • E Vouchers : Delivered between 3 to 10 working days
    Reward Catalogue Products: Delivered between 15 to 30 days