Install

Manage your account on the go with the SBI Card Mobile App

FAQs

Credit Card Reward Points Redemption

  • Q1. What are the options for redeeming my credit card Reward Points?

  • Reward points accumulated on your credit card account can be redeemed in the following ways:-

    • Redemption against Gift Voucher and Physical Product can be made through sbicard.com or SBI card mobile app. To view rewards  catalog & redeem rewards points, click here
    • Redemption against Cash can be made by writing to us at sbicard.com/email or by calling us at our helpline. 
  • Q2. How can I redeem my credit card reward points through Website?

  • Step 1- Login to sbicard.com
    Step 2- Click on “Rewards” and then click on “Redeeming Reward Points”.
    Step 3- Browse through the Rewards Catalogue and choose item of your choice
    Step 4- Click on “Redeem now” and confirm.

    Click here to view demo

  • Q3. How can I redeem my credit card reward points through Mobile App?

  • Step1) Log in to the SBI Card Mobile App

    Step2) Go to ‘More’ at the bottom menu, then select ‘Rewards’

    Step3) Choose ‘Redeem’ & add product(s) to your cart from the Rewards Catalogue

    Step4) Select ‘Redeem Cart’ & ‘Checkout’ to Place Order

  • Q4. How can I redeem cash against the reward points?

  • To redeem cash against the reward points, please write to us at sbicard.com/email or call our helpline.

  • Q5. Within what time will I get the items redeemed against the rewards points?

  • E Vouchers : Delivered in 05 calendar days on best effort basis

    Gifts : Delivered in 15 calendar days on best effort basis