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Q1. What is Flexipay?
Flexipay is a facility offered to existing SBI credit cardholders to convert their big purchases into easy monthly instalments. Any SBI Card holder, with a transaction greater than ₹ 500 can convert the said transaction into Flexipay within 30 days. Please note delinquent or blocked card holders would not be able to avail this service.
Q2. How can I book Flexipay?
You can convert your transaction into Flexipay instantly in 2 simple ways:
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Your request to convert your transactions into Flexipay will be processed within 5 working days. We will also send you a confirmation SMS on your registered mobile number.
Q3. Can I convert all my card transactions into Flexipay?
You can convert transactions that meet the following criteria:
You cannot convert the following to Flexipay:
Q 4. What is the minimum booking amount for Flexipay?
The minimum booking amount for Flexipay is ₹ 2,500. This may vary in case of specific offers.
Q5. What is the interest rate applicable for Flexipay?
The interest rate applicable on Flexipay might vary from offer to offer and time to time. You can visit our website or call SBI Card helpline to know about the Flexipay rates.
Q6. Are there any processing charges for booking Flexipay?
Yes, you need to pay a processing fee of 2% of the amount converted to Flexipay, subject to a minimum of ₹ 199 and a maximum of ₹ 1,000 + Applicable Taxes.
Q7. What are the different tenures available for booking Flexipay?
Flexipay can be booked for a period of 6, 9, 12 or 24 months. 36 months tenure is also available, however it can only be availed for booking amount greater than or equal to ₹ 30,000.
Q8. How do I know how much Flexipay amount I can book?
Flexipay can be booked for a minimum amount of ₹ 2,500. The maximum amount would be determined by your retail balance and the available credit limit at the time of booking.
Please call up SBI Card helpline for more details.
Q9. I am an add-on cardholder. Can I book Flexipay on my card?
No, Flexipay can only be booked on a primary card.
Q10. How and when would the Flexipay installment be billed?
Flexipay installments would be billed as a part of the monthly card statement. The first installment would reflect in the first card statement generated after you have booked Flexipay.
Q11. Can I cancel or pre-close my Flexipay request?
You can place a request for cancellation by calling the SBI Card helpline. If the cancellation request is placed within 45 days of booking, no charges would be levied on the card account.
In the event of cancellation request being placed post 45 days of booking, a cancellation fee of 3% of the outstanding principal would be levied on the account.
If you wish to fore-close the Flexipay booking done by you before the completion of the tenure, the outstanding principal amount would be moved to retail plan and a fore-closure fee of 3% of the outstanding principal would be levied on your SBI Card.