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Tier Status Upgrade FAQs

  • Q1. Who is eligible for Tier Status Upgrade?

  • Primary card holders of Etihad Guest SBI Card and Etihad Guest SBI Premier Cards are eligible for tier status

  • Q2. What is an Etihad Guest companion voucher?

  • The Etihad Guest Companion Ticket Voucher gives you an opportunity to take a companion with you for free when you redeem your miles for a Reward ticket on Etihad Airways.

  • Q3. When do I get welcome Bonus Etihad Guest miles?

  • You will receive welcome bonus Etihad guest miles post payment of your annual membership fee

  • Q4. How do I contact Etihad Guest Customer service?

    • Etihad Guest can be contacted by either email or call
    • Email:  
    • Call: 1800 1233901 (24 Hours Daily)
  • Q5. What can I do with my Etihad Guest Miles?

  • Etihad Guest Miles can be used across booking flights with Etihad and more than 20 partner airlines, hotel bookings at over 300,000 hotels worldwide or get the latest gadget, fashion and jewellery at Etihad Guest Reward shop.