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Home > FAQs > BHIM SBI PAY & UPI QR CODE

BHIM SBI PAY & UPI QR CODE

  • Q1. What is UPI- Web Collect & QR Code?

  • UPI- All Banks & QR Code is a payment solution that allows account holders of all banks to make payments from their smart phones by Scanning QR Code or by entering there debit bank virtual payment address. No additional details are required to be used other than the Virtual payment address

  • Q2. What is SBI Pay?

  • “SBI Pay” (UPI App of SBI) is a payment solution that allows account holders of Banks participating in UPI to send and receive money from their smart phones with a virtual payment address which is the identifier. No additional details are required to be used other than the Virtual payment address.

  • Q3. What is a Virtual Payment Address (VPA)?

  • A Virtual Payment Address (VPA) is an identifier that can be uniquely mapped to an individual account. Unified Payment Interface (UPI) services offer customers the option to create any number of VPAs for making and receiving payments.

  • Q4. What is a QR code?

  • QR code (abbreviated from Quick Response code) is a machine-readable optical label that contains information about the item to which it is attached. QR code payment is a payment method where payment is performed by scanning a QR code from a mobile app. Q5. Does a customer need to register before remitting funds using UPI in SBI Pay? Yes, a customer need to register with his/her PSP before remitting funds using UPI and link his/her accounts.

  • Q5. Does a customer need to register before remitting funds using UPI in SBI Pay?

  • Yes, a customer need to register with his/her PSP before remitting funds using UPI and link his/her accounts.

  • Q6. Can a customer make the payment through non SBI account?

  • Yes, you can make the payment through Non SBI account using BHIM SBI Pay, in this case respective bank needs to be on UPI platform.

  • Q7. Can a customer make the payment through BHIM SBI PAY UPI or UPI QR Code 24*7?

  • Yes, UPI & QR Code Payment processing is available 24*7.

  • Q8. If transaction got decline, whom I need to contact?

  • You need to contact your branch.

  • Q9. What is the UPI web collect & QR Code Payment TAT?

  • Payments made via UPIWeb Collect & QR Code are posted instantly.

  • Q10. Payment was successful but not credited on the card?

  • Customer need to contact with us (SBI CARD) with payment details.

  • Q11. If customer has made the payment on the wrong SBI Credit Card. What should customer do?

  • Customer need to contact SBI Card to cure the payment on correct card.

  • Q12. Is BHIM SBI App will work on all smart phone?

  • No, BHIM SBI app will work only on Android & IOS smart phones.

  • Q13. What is the BHIM SBI Payment TAT?

  • BHIM SBI Payment is Instant.

  • Q14. How can customer can track his payment?

  • Login to BHIM SBI Pay app & navigate to transactions History from Menu.

  • Q15. Can I pay credit card bill through other bank UPI app?

  • No, it is only available on BHIM SBI APP