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FAQs

 

Encash

  • Q1. What is Encash?

  • Encash is a pre-approved, money- on- demand facility, which is offered to a select set of SBI credit cardholders. The Encash amount that a cardholder would be eligible for can be over and above the existing credit limit or within the existing credit limit on the card. The mode of disbursement of the funds is through a payable-at-par cheque.

  • Q2. How can I book Encash?

  • You can request for Encash instantly in 2 simple ways:

    • Log on to sbicard.com or SBI Card app using your SBI card Online user ID and password
      • If you are eligible for Encash, you will see an "Encash" link under the Benefits section on the left hand navigation
      • Click on the link and enter the amount you wish to book Encash for, select the tenure and rate of interest and confirm the booking

    • Call the SBI Card helpline to check if you are eligible for Encash and book it
      • 39 02 02 02 (prefix local STD code)
      • 1860 180 1290

  • Q3. What is the minimum and maximum booking amount for Encash?

  • The minimum booking amount for Encash is ₹ 10,000, which may vary in case of specific offers. The maximum booking amount is based on the offer on your account.

  • Q 4. What is the interest rate applicable for Encash?

  • You can log in to your SBI Card online account to check the applicable interest rate on your pre-approved Encash offer. You may also call the SBI Card helpline to get this information. Please note, the interest rates may vary with respect to time and offers.

  • Q5. Are there any processing charges for booking Encash?

  • At the time of booking, a processing fee of 2% of the Encash amount will be charged. The processing fee can be a minimum of ₹ 499 up to a maximum of ₹ 3,000. Applicable Taxes would be charged extra on this amount.

  • Q6. What are the different tenures available for booking Encash?

  • You can book Encash for a period of 12, 24, 36 or 48 months. The available tenures may vary with respect to time and offers. Log in to sbicard.com to know the tenure applicable to the offer on your account.

  • Q 7. How will the Encash amount be disbursed to me?

  • Your Encash amount will be disbursed to you through a payable-at-par cheque in your name, which would be sent to your registered address.

  • Q8. How much time will it take for the instrument to get delivered?

  • The Encash cheque would ideally be delivered in 3 working days for metro locations and in 5 working days for non-metro locations.

  • Q9. I am an Add-on cardholder; can I apply for Encash on my card?

  • No, Encash can only be booked on a primary card.

  • Q10. How and when would the Encash installment be billed?

  • Encash installments would be billed as a part of the monthly card statement. The first installment would reflect in the first card statement that will be generated after your Encash booking.

  • Q11. Can I cancel or pre-close my Encash request?

  • You can place a request for cancellation of your Encash booking by calling the SBI Card helpline. If the cancellation request is placed within 45 days of booking, no charges would be levied on your SBI Card account.

    In the event of the cancellation request being placed post 45 days of booking, or if the Encash cheque or instrument has been banked, a cancellation fee of 3% of the outstanding principal would be levied on the account.

    If you wish to fore-close your Encash booking before the completion of the tenure, the outstanding principal amount would be moved to a retail plan and a foreclosure fee of 3% of the outstanding principal would be levied on your SBI Card.