Manage your account on the go with the SBI Card Mobile App

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Faqs

 

Pay Via Mobile App

  • Q1. What is pay via SBI Card Mobile App?

  • A payment solution, giving you the power to pay you SBI Card bill on the go and get an instant online receipt.

  • Q2. How do I make payment using SBI Card mobile App?

  • You can follow the below mentioned steps to pay your SBI card outstanding using SBI card mobile App.

    • Step 1: Download the SBI card mobile app from Apple iOS, Android or Windows app store (hyperlinks for each of the app stores) and using your SBI card online user ID and password. If you haven’t registered yet, click Register Now
    • Step 2: Click on ‘Pay now’ button at the bottom of the Account Summary page.
    • Step 3: Enter your registered Mobile No & Email ID if not updated already.
    • Step 4 : Select the amount you wish to pay
      • Total Outstanding Amount
      • Minimum Amount Due
      • Any Other Amount
    • Step 5: Select the payment option and the bank name from the drop down menu. Confirm the details and be securely re-directed to your bank’s payment interface to authorize the payment.

    Your account will get debited online and you will receive an online transaction confirmation with a Transaction Reference Number which will also be sent on your registered mobile no. and e-mail id. Payment will reflect within 2 working days in your Card account.

  • Q3. Will I get a receipt on successful transaction?

  • After you have made the payment, an acknowledgement message will appear on your screen, displaying the status of your transaction. In case of a successful transaction, the screen will display ‘Success’, and for a failed transaction it will show ‘Failure’. Also, a Transaction Reference Number will appear on the acknowledgement message, which you can saved and quote for the transaction related queries. Additionally, you will get and e-mail & SMS acknowledgement to the provided email ID & mobile Number, while make the payment.

  • Q4. What should I do, if I’ve entered an incorrect Credit Card number ?

  • It is recommended that you always check the Credit card number before authorizing the payment. However, if you have still entered a wrong credit card number and the payment is made to that card, we recommend you to call our SBI Card helpline at the earliest. 1860 180 1290A 39 02 02 02 (prefix local STD code)

  • Q5. How long does it take for the payment to reflect in my SBI Card account?

  • Payment will reflect instantly on your SBI Credit Card account

  • Q6. If the bank I would like to make the payment from does not feature in the list, what should I do?

  • You can still make the payment through your bank account using your bank’s NEFT facility. The IFSC code of SBI Card is SBIN00CARDS. Please click here to read more about the NEFT service.