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Manage your account on the go with the SBI Card Mobile App

FAQs

Credit Balance Refund

  • Q1. How can I place the request to refund the excess balance available in our SBI Card Account?

  • To place a request for Credit Balance Refund, you may call us on our Helpline numbers or initiate the request post logging into your online account.

    Please note that beneficiary name should match with our records.

    In case, the amount is greater than Rs. 49,000 then we request you to provide us the written communication either through registered E-Mail ID or self-attested letter stating the reason of extra payment. If the refund amount on the account is greater than Rs. 1 Lac, its mandatory to send a copy of the cancelled cheque as well.