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Faqs

 

Credit Balance Refund

  • Q1. How can I place the request to refund the excess balance available in our SBI Card Account?

  • We hereby inform you that you may call us on our helpline number or write us at www.sbicard.com/email to process your request regarding Credit Balance Refund along with the below mentioned details:

    • Beneficiary Name in bank account (Saving Account),
    • Bank Name,
    • SBI Saving Account number,
    • Branch Name and address
    • IFSC Code
    • Branch Code
    • Complete Registered Residential Address with Pin Code
    • Complete Registered Official Address, Company Name with Pin Code
    • DOB/Mother’s Maiden Name
    • Registered Mobile Number

    Please note that beneficiary name should match our records.

    In case the amount is greater than Rs.49000 then we request you to provide us the written communication either through registered E-Mail ID or self- attested letter stating the reason of extra payment along with the above mentioned details.

    *Copy of PAN Card is required if Credit Balance is greater than Rs.49000.

    Please note we do not process Credit Balance Refund Request for less than Rs.500 on active accounts.