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Q 1. What is Simply SMS?
The Simply SMS facility lets you receive information related to your SBI Card or TATA Card in an SMS. You only need to SMS KEYWORD (specified for your query) XXXX where XXXX = Last 4 digits of your SBI or TATA Card number to the short-code 5676791 from your registered mobile number.
Q 2. What are the kinds of services I can avail through the Simply SMS?
The services that you can avail through Simply SMS are listed below, along with the keywords you need to use:
XXXX refers to the last 4 digits of your SBI or Tata Card number.
Please note, for every SMS request that you send to 5676791, there is a premium charge applicable. This amount goes to your telephone operator and the SMS provider. SBI Card or Tata Card does not charge you anything for this service. Please check with your operator to know more about the charges levied for this service
Q 3. Do I need GPRS to access the Simply SMS service?
No, you do not need a GPRS connection to use this service. You can avail this service from all mobile phones using the standard SMS service.
Q 4. Can I avail this service from any mobile number?
No, you cannot avail this service from any mobile number. To use this service, you must send your SMS only from the mobile number registered with us, against your SBI Card or Tata Card.
You can update your mobile number in 2 simple ways:
•You can call SBI Card on: 39 02 02 02 (prefix local STD code) 1860 180 1290
•39 02 34 56 (prefix local STD code) 1800 180 8282 (from BSNL/MTNL lines)
Q 5. I have just received my upgraded SBI Card. Can I still fetch information about my old card?
If you have upgraded your SBI Card, all details of your old card would have been migrated to your new card. You need to SMS query-specific KEYWORD XXXX, where XXXX will be last 4 digits of your new SBI Card or Tata Card.
Q 6. How soon can my card be blocked once I send the request through Simply SMS?
We will block your card, the moment we receive your card block request through SMS. We will also send you a confirmation SMS about the same. If you do not receive a confirmation SMS from us within 5 minutes of your request, please do not consider the card to have been blocked. Please call up our helpline, and get your card blocked immediately in order to avoid any misuse.