Manage your account on the go with the SBI Card Mobile App
When a card is lost or stolen or damaged, the same should be blocked immediately and reissued. Request to block & reissue of card can be made through following channels:-
To report lost/stolen credit card and reissue through website, follow these simple steps:
Step 1 Log in to your account on sbicard.com
Step 2 Click on ‘Report Lost/Stolen Card’ under the ‘Requests’ tab on the left
Step 3 Select the card number to report the lost card
Step 4 If you want to get the card re-issued, then click on “Reissue Card”
Step 5 Click ‘Submit’
Step 1 Login to your account on SBI Card mobile app.
Step 2 Tap on “Menu” at the top left hand and click on “Service Request “
Step 3 Tap on “Report Lost/Stolen” card.
Step 4 Select the card number which is lost or stolen. If you want to reissue it, tap on “Reissue Card”.
Step 5 Tap on “Submit”
Step 1 Call on the SBI Card helpline 1860 180 1290 or 39 02 02 02 (prefix local STD Code) & select your preferred language.
Step 2 Press 2 to report lost/stolen card.
After successful submission of request through any of the above channels, you will receive a block confirmation via SMS and mail in your registered mobile number and email id.
In case you do not receive a block confirmation, please call the SBI Card helpline 39 02 02 02 (prefix local STD Code) or 1860 180 1290.
Once a credit card is blocked, the same card plastic cannot be re-activated. When a card is reissued, a replacement card with a different number is sent to your registered mailing address. However, please note that blocking your card does not lead to the closure of your credit card account.
Log on to sbicard.com > Click on the ‘Request”> Click on “Reissue/Replace Card” > Select the card number > Click ‘Submit
Log in to sbicard mobile app > Tap on the “Menu tab” at the top left hand> Tap on “Service Request “ > Tap on “Reissue/Replace Card” > Select the card number > Tap on “Submit”
After making the request to reissue/replace card, you will get the new card in 7 working days. However, it may take some more time depending upon your location.
A replacement fee of Rs 100 + taxes will be charged in case of reissue/replacement.
Yes SBI Card Account Number is different from Card Number both cannot be same.