In Device Binding/ linking, your mobile device credentials like serial number, IMEI number are linked with the mo-bile app to make your SBI Card access secured. This limits access to Mobile App from a trusted device only and makes your app usage secure.

 

To secure your transactions on Mobile App, it is mandatory to access it from a trusted mobile device. This prevents any unauthorised attempt to access your SBI Card profile from unregistered device.

 

To link your SBI Card login account with your mobile device, login using your SBI Card Online user ID and password on SBI Card Mobile App. You will need data access or internet connection on your device to use this application.

If you have not created your SBI Card Online user ID and password, just download SBI Card App and register.

To bind/ link your login account with a trusted mobile device, please follow the below steps:

a) Device linking – new user

Step 1: Click on the login/ signup.
Step 2: Continue with the registration process.
Step 3: On successful registration and creation of User ID/ Password, your device will be linked to user account.
Step 4: In a rare scenario, if the linking of the device is unsuccessful due to technical issues, please login to your ac-count, and follow steps for ‘Device linking – existing user’

b) Device linking – exiting user:

Step 1: Click on the login/ signup.
Step 2: Switch on the toggle button for ‘I trust this device’
Step 3: Please fill in the OTP in the space provided and press ‘Link Device’ button
Step 4: Your device will be linked to your user account

At any given point of time, you will be allowed to link two mobile devices with your login credentials. If you already have two devices linked to your account, please unlink/ unbind one device to bind the new device.

 

To secure your transactions on SBI Card App, your mobile device is linked to one login credential only. In case, you wish to access another SBI Card account, please login from a different mobile device. If you want to use your other login account on the current device, please install the app again after deleting the current app and follow device linking steps mentioned in Q.3.

 

If you wish to unlink your mobile device with your user account, please follow the below steps:

a) Link a new device

Please follow steps mentioned in FAQ 3(b) to link your new device. You can manage all your linked devices from App settings section inside the menu.

b) Call up customer care

Please call SBI Card helpline to unlink your account.

You can follow below the steps for delink your device from your login account:

a) Link a new device

Please follow steps mentioned in FAQ 3(b) to link your new device. You can manage all your linked devices from App settings section inside the menu.

b) Call up customer Care

Please call SBI Card helpline to unlink your account.