

As per the ‘Know Your Customer’ Guidelines of the Reserve Bank of India, we need to periodically update cardholder details and obtain identification documents.
Hence, you are requested to complete your periodic KYC renewal for your credit card(s), including add-on cards (if any). You can do so digitally in a few simple steps: .
Digital KYC Submission Process
Step 1 – Login to https://sbicard.com/kycupload
Step 2 - Select the credit card due for KYC renewal
Step 3 - Upload your recent passport-size photograph & click on ‘Proceed’
If the System address shown on screen is your Current Residence Address, then follow the steps below
Confirm your Residence Address and share your consent for CKYC update
Follow the onscreen instructions & submit the request
You will see a success message on the screen along with the Service Request Number for reference
If the system address shown on screen is not your Current Residence Address, then follow the steps below
Click on Modify option and share our consent for CKYC update
Follow the Onscreen instructions to retrieve your residence address from UIDAI
If the address retrieved from UIDAI as shown on screen is your Current Residence Address, then follow the steps below:
Click on the check box to confirm the address & select ‘Proceed’
Enter the OTP sent on your Registered Mobile Number
You will see a success message on the screen along with the Service Request Number for reference.
If the address retrieved from UIDAI as shown on the screen is not your Current Residence Address, please select the ‘Modify’ option and enter your new address manually. Subsequently,
Click on consent checkbox & select ‘Submit’
Enter the OTP sent on your Registered Mobile Number
You will see a success message on the screen along with the Service Request Number for reference.
KYC Document Upload Manual Process
We strongly recommend that you opt for KYC Renewal completion through digital modes.
However, if you wish to submit your request by uploading a copy of your KYC doc(s), you may do so by submitting any of the below Current Residence Address proofs through our website.
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List of Document(s) |
Do’s |
Don’ts |
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Passport |
Upload a clear copy of the first and last page of your Passport bearing your Current Residence Address |
· Do not submit expired documents · Do not submit password protected documents · Do not submit documents with incomplete residence address · Do not submit documents in any format other than jpg, jpeg, pdf, tiff and png. · Do not submit documents of any person other than the one for whom the request is submitted |
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Copy of Aadhaar / Virtual ID card (mask first 8 digits of Aadhaar No) |
If you are submitting Aadhaar, please opt for secure & convenient e-KYC process
If you still choose to submit Aadhaar, it is highly advisable to submit a downloaded copy of “e-Aadhaar” as QR code on the copy of your Aadhaar needs to be validated as per UIDAI guideline. To download the latest e-Aadhaar, visit https://ssup.uidai.gov.in/ssup/. Please ensure the following so that your request is successfully processed: · Address on your Aadhaar matches with your Current Residence Address · Only a clear & latest copy of masked Aadhaar is submitted · The copy is not password protected. To remove password, give print command and change printer to ‘Save as PDF” · The QR on your Aadhaar is validated using m-Aadhaar App. Share the copy only if you are able to read the QR through the m-Aadhaar App. |
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Voter ID Card |
Upload a clear copy of the front and back of your Voter ID Card bearing your Current Residence Address |
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Driving License |
Upload a clear copy of Front and Back side of your Driving License having your Current Residence Address
The Driving License should not have been issued in states where it is specifically mentioned on the Driving License that it cannot be used as Residence address proof |
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NREGA Card duly signed by an officer of the State Government. |
Upload a clear copy of the front and back of your NREGA Card bearing your Current Residence Address. |
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Letter issued by the National Population Register containing details of name and address |
Upload a clear copy of the letter bearing your Name and Current Residence Address. |

SBI Cards and Payment Services Limited
Unit 401 & 402, 04th Floor, Aggarwal Millennium Tower,
E-1,2,3 Netaji Subhash Place,
Wazirpur, New Delhi 110034
CIN: L65999DL1998PLC093849

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