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With reference to the regulatory guidelines, link to access the list of unclaimed credit balances on credit cards which are inactive/inoperative for ten years or more is given below. This is with a view to enable the credit card holders to search unclaimed credit balances if any, lying on inactive/inoperative/closed credit cards.

Retail Customers

Corporate Customers

Unclaimed Current Balance Customer Data Unclaimed Current Balance Customer Data

How to Claim?

For individual claims

  • In case of refund, please call us on the SBI Card Helpline No. 1860 500 1290/1860 180 1290 /39020202 (Prefix local the STD code) and submit following documents while making a request for Credit Balance Refund at E-mail ID –
    • identity proof,
    • current address proof
    • cancelled cheque of your bank account in which the amount is required to be transferred.
  • In case your credit card account is dormant, please call our Helpline and submit your complete KYC documents at E-mail ID– along with your card account details to claim the refund amount.
  • For claim by legal heir, please submit the below documents at
    • Death Certificate
    • Identity Proof and Current Address Proof
    • Indemnity and legal heir letter (Duly attested by notary / competent authority)
    • In case of multiple heir, NOC from rest of the heirs required to process Credit Balance Refund in the name of the heir.
    • (ii) cancelled cheque of your bank account in which the amount is required to be transferred.

For non-individual claims

For claim on non-individual accounts, please share a mail request from the registered E-mail ID of the Corporate Card Program Manager or request on Company letterhead duly signed by authorized signatories along with valid identity proof to
In addition, below details are also required

  • Bank name
  • Branch name
  • Bank account number
  • IFSC Code
  • Beneficiary name
  • PAN card copy of the company
  • Copy of the cancelled cheque/bank statement of the beneficiary

Note: The records displayed above is an indicative list only. The final claim would be settled post identification/verification of the claimant and scrutiny of supporting documents.

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