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Resolution Framework 2.0



Resolution for COVID-19 related stress of Individuals & Small Businesses



The Reserve Bank of India vide its Circular DOR. No.BP.BC/3/21.04.048/2020-21 dated August 6 2020 on “Resolution Framework for COVID-19 related Stress“ (Resolution Framework – 1.0) had provided a window to implement a resolution Plan in respect of eligible borrowers while classifying such exposures as Standard subject to specified conditions.


With the objective of alleviating the potential stress to individual borrowers and small businesses, RBI announced a set of measures vide Circular no RBI/2021-22/31 DOR.STR.REC.11/21.04.048/2021-22. dated May 5, 2021. RBI has further, by way of Circular DOR.STR.REC.20/21.04.048/2021-22 dated June 4, 2021 revised the exclusion criteria for eligible borrowers.


SBI Card has framed the Resolution Framework 2.0 based on the tenets as enumerated in the said RBI guidelines. This policy is applicable to Customers where the repayment capability has been temporarily impaired due to COVID-19 related stress. This policy framework is valid till 30 September 2021 for the eligible accounts.


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