Manage your account on the go with the SBI Card Mobile App

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Faqs

 

Online Application

  • Q1. What is the process of applying for an SBI Card?

  • The fastest way to apply for an SBI Card is through our website sbicard.com. Click here to view the benefits and privileges offered by different SBI Cards.

    You can also call SBI Card helpline at 39 02 02 02 (please prefix the STD Code of your city) or visit the nearest SBI branch to apply for an SBI Card.

  • Q2. How can I find out which SBI Card I am eligible for?

  • Visit the ‘Simplyfier ’ section on sbicard.com to find out which SBI Card will be best suited for you. The recommendation is based on your needs and spending patterns.

  • Q3. I had applied for an SBI Card 3 months back and now when I try to apply again, I am not able to do so.

  • In the normal course, you should be able to apply after 3 months of your previous application. There are some exceptional circumstances in which you may not be able to re-apply for longer. If you are unable to apply after 3 months, please send us an email at sbicard.com/email.

  • Q4. I could not find my town or city name in the city dropdown menu in the online form. How can I apply?

  • SBI Card serves 23 locations across India through its online application service. If you do not see your city in the dropdown, please call SBI Card helpline at 39 02 02 02 (please prefix the STD code of your city) or visit your nearest SBI branch.

  • Q5. I had started filling my SBI card online application form but could not complete it and hence I had saved it. How do I retrieve the form?

  • Enter your Date of Birth and PAN in the ‘Retrieve your application’ form on sbicard.com homepage to retrieve your saved application and complete it. Click here to retrieve your application now.

  • Q6. I had started filling the form for SBI Platinum Card and had saved it. I now want to apply for SBI Signature Card instead. What do I do?

  • Please retrieve the saved form by entering your Date of Birth and PAN in the ‘Retrieve your application’ form on sbicard.com homepage and complete the same. Once you have submitted the completely filled application, our executives will contact you for document collection and other formalities. You can then inform them that you wish to get another SBI Card than what you have applied for. Depending upon the card you want, our executives will help you with the subsequent processes.

  • Q7. I do not have any other credit card. Can I still apply for an SBI Card?

  • Yes, you can apply for an SBI Card even if you do not own any other credit card. Depending on the information provided by you in the application form and your data with the credit bureau, we may ask you to provide details about your other banking (credit) relationships.

  • Q8. I had applied for a card a few days ago and have not heard from SBI Card since. How do I find out what has happened to my application?

  • Please click here to track the status of your application. If you have any concerns regarding your application, you can mail us the same at sbicard.com/email or call us at 39 02 02 02 (please prefix the STD code of your city).

  • Q9. I already have an SBI Card, but want to get another SBI card. How do I apply for an additional SBI card or change my current SBI Card?

  • If you wish to upgrade your current SBI Card, you can log on your SBI Card Online account. If you are eligible for an Upgrade offer, you will see a ‘Card upgrade’ link in the left side of the page. Alternatively, you can also call the SBI Card helpline to check if you are eligible for a pre-approved offer for Card upgrade.

    If you wish to apply for an additional SBI Card, you can select ‘Yes’ for the ‘Do you have an SBI Card’ question on the online application form for the SBI Card you wish to apply for and fill in the required details. On submission of the form, our executives will connect with you to take your application forward.

  • Q10. I applied for an SBI Card online and have been told my credit limit. Do I need to do anything else, or will the card be sent to me?

  • If your application has been approved online, our executives will contact you within 2 working days to inform you about the documents you need to submit. They will also set an appointment with you to collect the necessary documents from you. Once you have submitted your documents, it will take us up to 21 days to process your application. Final approval of your credit card depends on the documents, you provide to us.