Complimentary Trident Privilege Membership FAQs

Q1. What is KYC?

KYC stands for ‘Know your Customer’ and is used to identify and verify the identity of customers. It involves making reasonable efforts to determine the true identity and ownership of accounts, source of funds, nature of customer’s business, reasonableness of operations in the account in relation to the customer’s business, etc., which in turn helps the institutions manage their risks prudently.

Q2. What happens in case you do not furnish KYC documents?

As per Reserve Bank of India mandate, all credit card customers are required to comply with ‘Know Your Customer (KYC)’ norms and provide requisite information and documentation periodically. In case you fail to do so, your card may temporarily be deactivated for usage.

In order to avoid deactivation of your SBI Credit Card, please complete your KYC digitally in a few simple steps:

Step 1 - Visit https://sbicard.com/kycupload & enter your login credentials
Step 2 - Select the credit card due for KYC renewal
Step 3 - Upload your recent passport-size photograph
Step 4 - Confirm your Residence Address and share consent for CKYC update
Step 5 - Follow the instructions on the screen & submit the request

Q3. What documents are required for periodic KYC update?

We strongly recommend that you submit your request for KYC Renewal digitally.

Please click here for detailed instructions on the submission process.

However, if you wish to submit your request by uploading a copy of your KYC document(s), you may do so by submitting any of the below Current Residence Address proofs through our Website or Mobile App:

Please read the below instructions carefully.

List of Document(s)	Do’s	Don’ts
Passport	Upload a clear copy of the first and last page of your Passport bearing your Current Residence Address	· Do not submit expired documents · Do not submit password protected documents · Do not submit documents with incomplete residence address · Do not submit documents in any format other than jpg, jpeg, pdf, tiff and png. · Do not submit documents of any person other than the one for whom the request is submitted
Copy of Aadhaar / Virtual ID card (mask first 8 digits of Aadhaar No)	If you are submitting Aadhaar - please opt for secure & convenient e-KYC process If you still choose to submit Aadhaar document, it is highly advisable to submit downloaded copy of “e-Aadhaar” as QR code on the copy of your Aadhaar is required to be validated as per UIDAI guideline. To download latest e-Aadhaar, visit https://ssup.uidai.gov.in/ssup/. Hence, please ensure following so that your request gets successfully processed: · Address on your Aadhaar is matching with your Current Residence Address · Provide clear & latest copy only of your Masked Aadhaar (To download latest copy of Masked Aadhaar from UIDAI Visit https://ssup.uidai.gov.in/ssup/) · Document should not be password protected- To remove password: Give Print command and change printer to “Save as PDF” · Validate the QR on your Aadhaar using m-Aadhaar App. Share the copy only if you are able to read the QR through the m-Aadhaar App.
Voter Id Card	Upload a clear copy of the front and back of your Voter ID Card bearing your Current Residence Address
Driving License	Upload Clear copy of Front and Back side of your DL having your Current Residence Address Should not be issued in states where it is specifically mentioned on the Driving License that it cannot be used as Residence address proof
NREGA Card duly signed by an officer of the State Government.	Upload a clear copy of the front and back of your NREGA Card bearing your Current Residence Address.
Letter issued by the National Population Register containing details of name and address	Upload a clear copy of the letter bearing your Name and Current Residence Address.

For more details click -https://sbicard.com/kycupdate

Q4. What happens if I do not update KYC for my credit card account?

In the event you do not submit KYC document(s) despite multiple reminders, your credit card(s) may be blocked temporarily. To unblock your card(s), complete your KYC digitally at http://sbicard.com/kycupload

Know your Customer (KYC) FAQ

Q1. What is KYC?

Q2. What happens in case you do not furnish KYC documents?

Q3. What documents are required for periodic KYC update?

Q4. What happens if I do not update KYC for my credit card account?