Data Principal Rights

The DPDP Act, 2023 is India’s law that governs how organisations process your personal data. It allows us to process your data only with your consent and for a lawful purpose, and it gives you rights over your data. Under the Act, you are the “Data Principal” (the person the data belongs to) and SBI Card is the “Data Fiduciary” (the organization that decides how your data is processed).

The DPDP Act, 2023 is India’s law that governs how organisations process your personal data. It allows us to process your data only with your consent and for a lawful purpose, and it gives you rights over your data. Under the Act, you are the “Data Principal” (the person the data belongs to) and SBI Card is the “Data Fiduciary” (the organization that decides how your data is processed).

You can exercise these rights: Right to Access your personal data; Right to Correction and updating of your data; Right to Erasure of your data; Right to Nominate an individual and Right to Withdraw Consent.

You can raise a request on SBI Card Website or on the SBI Card Mobile App, go to Services › Data Principal Rights Request, choose your right under “Data Principal Right”, check the “Request Type”, and tap Proceed. Follow the on-screen instructions for next steps.

No. Exercising your rights under the DPDP Act, 2023 is free of charge.

For your security, we send your personal data and important updates only to a verified email ID. If your email is not verified, the option to receive details by email stays disabled. You can verify or update your email from the Contact Details screen or your profile before you continue.

When your request is logged, we will generate a unique Service Request Number. Please keep it safe. You can check the status of your request anytime using “Track Request”.

We aim to complete your request as early as possible and in any case within the timeline required under the DPDP Act, 2023 and the rules made under it. You will be updated by SMS/email, and you can track progress using your Service Request Number.

For any help with your Data Principal Rights request, log on to www.sbicard.com or call the SBI Card helpline at 1800 180 1290.