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        Home > FAQs > Authentication Declined/Card Not Identified

        Authentication Declined/Card Not Identified

        • Q1. In what cases my card may not be accepted at POS machines?

        • A card may not be accepted at a POS machines due to following reasons:-

          • If the card is used beyond its expiry date
          • If the card is used on other payment network
          • PIN is wrongly entered.
          • Card is blocked
          • Card is damaged

        • Q2. What should I do if authentication is declined at point of sale terminals?

        • First check the expiry date & recollect the password before using the card. You may also call us at our helpline for assistance.