Install

Manage your account on the go with the SBI Card Mobile App

FAQs

Travel Itinerary – FAQs

  • Q1. How can I update my international travel details with SBI Card?

  • You can log in to www.sbicard.com and update your travel plan details using OTP authentication.

  • Q2. I do not remember my SBI Card online account user ID and password. How can I access the website?

  • Step 1: Go to SBI Card website login page.

    Step 2: Click ‘Forgot My Login Details’ and enter your credit card number, CVV and date of birth and click on ‘Proceed’. You will now receive a one-time password (OTP) on your Registered Mobile Number.

    Step 3: : Enter the OTP in the space provided and click on ‘Proceed’ again.

    Step 4: You will now be redirected to change password page. Set your new password and continue to log on to the SBI Card website with your new credentials.

  • Q3. Which option do I select to enter my international travel details?

  • Post website log in, enter user ID and password. Select ‘Update Travel Plan’ from Services Tab.

  • Q4. I have two credit cards with SBI Card. Can I update travel details for both of my cards?

  • Yes, you can update travel details for more than one card. In each request, you can update travel details for up to 2 primary cards.

  • Q5. Next month I am travelling abroad. Can I update my travel details now?

  • Yes, you can only add a future planned travel journey, in advance up to one month from the present date.

  • Q6. Can I update my international number on the website?

  • Yes, you can update or edit your international number to continue receiving transaction alert and One-Time Password (OTP) when you are travelling abroad.

  • Q7. Can I change my transaction preference for international transaction on the SBI Card website?

  • Yes, you can also manage these switches from the ‘Manage Card Usage’ section at any point of time.