Install

Manage your account on the go with the SBI Card Mobile App

FAQs

SBI UPI

  • Q1. How can I link my Credit Card on UPI?

  • To link your Credit Card on UPI, please follow below steps:

    • Download the preferred UPI Third Party Application (e.g. BHIM, PayTm, Mobikwik etc) from the Play Store/App Store
    • Verify your Mobile Number on the UPI App and complete registration
    • Post successful registration, select the option “Add Credit Card/ Link Credit Card”
    • Select SBI Card
    • Select your SBI Rupay Credit Card to be linked and Confirm
    • Proceed to generate UPI PIN (if not already done)
  • Q2. Can I authenticate UPI transactions using SBI Card RuPay Credit Card Pin?

  • No. There is a separate UPI Pin to authenticate payment transactions using SBI Card RuPay Credit Card via UPI App. You can set the UPI PIN on the Third -party UPI app by following the below steps:

    • Select Generate PIN option
    • Select SBI RuPay Credit Card
    • Enter Card Details:
      • Last 6 digits
      • Expiry Date
    • OTP will be triggered to the registered mobile number
    • Enter OTP and Set PIN of your choice
  • Q3. I have forgotten my UPI PIN, can I reset the same?

  • Yes, you can reset the UPI PIN by following below steps:

    • Select Reset PIN option
    • Select SBI Card RuPay Credit Card
    • Enter Card Details:
      • Last 6 digits
      • Expiry Date
    • OTP will be triggered to the registered mobile number
    • Enter OTP and reset PIN
  • Q4. Will I be able to register on UPI, if my mobile number on UPI is not linked with SBI Card RuPay credit card?

  • No, the mobile number linked with UPI should also be linked with your credit card to facilitate UPI on CC transactions.


  • Q5. How can I Make Point of Sale (PoS) payments with UPI on my Credit Card?

  • To make offline payment using UPI on Credit card, follow below steps:

    • Scan merchant UPI QR Code on your preferred Third-party app
    • Enter Amount & Select Credit Account
    • Select SBI RuPay Credit Card account
    • Enter UPI PIN to authorize transaction
  • Q6. How can I make payment to an e-commerce merchant using UPI on my Credit Card?

  • To make payment to an e-commerce merchant using UPI on Credit card, follow below steps:

    • Select UPI app as payment mode at merchant website /app,
    • Login into UPI app and select registered SBI Rupay Credit Card from the list of available accounts
    • Confirm the payment using UPI Pin.
    • Payment confirmation will be displayed
    • Once the payment is done, you will be redirected to the merchant page.
  • Q7. Can I make payment to any person or other Credit Card using UPI on Credit Card?

  • No, Peer to Peer (P2P), Card to Card (C2C) and Peer to Peer to Merchant (P2P2M) transactions are not allowed on UPI on Credit Card. Only Payment to Merchant (P2M) will be allowed from the linked Credit Card.

  • Q8. If I change my mobile number, how can I link my Credit Card on UPI?

  • If you have changed your mobile number, kindly update the same for your SBI RuPay Credit Card as well. Once updated, kindly re-register the credit card on UPI app.

  • Q9. Can I link my Visa/Mastercard/Amex Credit Card on UPI?

  • Currently, only RuPay Credit Cards can be linked on UPI.

  • Q10. What are the number of transactions allowed from linked Credit Card on UPI?

  • There is no limit for the number of transactions carried out from linked Credit Card on UPI.

  • Q11. Are there any restrictions on payment using SBI RuPay Credit Card on UPI?

  • The following categories of transactions are restricted on UPI on Credit Card: P2P, P2PM, C2C, digital account opening, lending platform, cash withdrawal at merchant, cash withdrawal at ATM, ERUPI, IPO, Foreign Inward Remittances, Mutual Funds are some categories of transactions that are restricted by NPCI. This list is updated by NPCI from time to time.

  • Q12. Is there any limit on transaction amount on RuPay Credit Card linked on UPI?

  • The daily transaction limit for RuPay Credit Cards on UPI is Rs. 5 Lakh (Rs. 1 Lakh for Small Offline Merchants). The transaction limit is subject to the available credit limit on your card.

    Note: Transaction limit for your credit card on UPI is Rs.5,000 for 24 hours post making the first transaction (including first transaction).

  • Q13. Is there fee applicable for transactions from UPI on Credit Card?

  • There is no fee for linking or carrying out any transaction from UPI on Credit Card.

  • Q14. Can I receive funds on my Credit Card linked to UPI?

  • Funds cannot be received on credit card linked to UPI.

  • Q15. Do I need to enable card controls on Credit card to use for online or contactless transactions?

  • Yes, Customer needs to enable SBI credit card controls (Ecommerce, contactless etc) separately to use Credit card for regular purchases

  • Q16. If my Credit card is renewed, do I need to link it again in UPI?

  • Yes, if SBI RuPay Credit card is renewed/replaced, customer needs to re-register in UPI with updated Credit card details

  • Q17. If my Credit card is blocked for credit card transactions, can I still make UPI payments through credit card on third party apps?

  • No, UPI transactions are also blocked on Blocked credit cards. To make UPI transactions, kindly get card unblocked or reissued.

  • Q18. I lost my Credit Card, can I still make UPI payments through credit card on third-party apps?

  • In case you lose your credit card, kindly get the same blocked and get a replaced card. Re-register for UPI using new card details.

  • Q 19. Where can i see my Credit card transactions happened through UPI platform?

  • SBI Credit card transactions through UPI platform can be viewed in SBI RuPay Credit card statements every month

  • Q20. Will I earn any reward points for UPI spends using Credit Card?

  • Yes, UPI spends using Credit Card will earn reward points as per existing product offering (Excluding categories as per Credit Card product features/Terms & Conditions).

  • Q21. Will I get any surcharge waiver on fuel purchases done using RuPay Credit Card via UPI mode?

  • Fuel Surcharge is applicable on UPI payments. However, Fuel surcharge reversal will not be applicable to UPI transactions through SBI RuPay credit cards

    For more details on RuPay Credit card on UPI refer NPCI website https://www.npci.org.in/what-we-do/rupay/rupay-credit-card-on-upi

    For queries related to linking or usage of SBI RuPay Credit Card, you can also connect to toll free number 18001801290