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Faqs

 

Missed Call Service

  • Q1. How does SBI Card missed call service work?

  • SBI Card have 4 different numbers for 4 different account information. You need to give a missed call at any of the dedicated virtual no. from your registered mobile number. You will get instant information via SMS on your registered mobile number.

    Kind of information needed

    Virtual mobile number

    Balance Enquiry

    Give a missed call at 8422845512

    Available Credit and Cash Limit

    Give a missed call at 8422845513

    Reward Point Summary

    Give a missed call at 8422845514

    Last Payment Status

    Give a missed call at 8422845515

  • Q2. What information will you get through the missed call service?

  • You will get following information:

    • Balance Enquiry
    • Available Credit & Cash Limit
    • Reward Points Summary
    • Last Payment Status
  • Q3. Do I need to register for this service?

  • No, all the cardholders who have updated their mobile numbers with their SBI Card account are automatically registered for this service. There is no need to register for this service separately.

  • Q4. Will I be charged to take this service?

  • No. This service is absolutely free.

  • Q5. Will my telecom company charge me for my call given to above numbers?

  • No, there will be no charge. Because your call will be automatically disconnected by these numbers.

  • Q6. What If I have two different primary card type and the same mobile number registered on both?

  • Missed call service is limited to the customers with one primary card . If you have more then one cards with same mobile number registered against them, then We recommend you to use Pull SMS channel to get response.

    Click here to know more about Pull SMS channel.

  • Q7. Is the service available across SBI Card types?

  • The missed call service is available only for retail cards only.

  • Q8. Is there any limit of the number of enquiries that can be made in a day/month?

  • Yes, there would me maximum 50 responses to a mobile number in a day.

  • Q9. Can I avail of this service from outside my city of registration or outside my telecom circle?

  • If you have national usage activated on your mobile, you can use SBI Card missed call serviceg from anywhere in India.