Terms & Conditions

Terms and Conditions

  1. This marketing program (“Program”) is from SBI Card & Payment Services Private Ltd. (“SBICPSL”) under an arrangement with Phasorz Technologies Pvt Ltd (referred to subsequently as MediBuddy); It is open to all residents of India holding a valid and active SBI Credit Card (“Cardholder”) and to whom a communication is sent by SBICPSL and/or MediBuddy. 
  2. The Validity of the Program is from 1st May 2021 till 31st Dec 2021 (“Offer Duration”), unless extended by SBICPSL and MediBuddy by mutual consent in writing
  3. All SBI Credit Cardholders excluding SBI Corporate Credit Card with no payment outstanding of more than 30 days and are covered under this Program.


OFFER : Online COVID and Doctor Consultation on MediBuddy @ Rs.7
VALIDITY : 31st December 2021

  1. Offer valid for all users.
  2. Coupon code applicable once per user.
  3. This offer cannot be clubbed with any other ongoing offer
  4. For any offer related issues, the customers have to reach out to MediBuddy customer support at 08022069449


Step 1: Download the MediBuddy app from Playstore or App Store
Step 2: After Signup/Login, click on Talk to Doctor 
Step 3: Select Speciality of Doctor, enter health concern and click on Start Consultation 
Step 4: Answer basic questions asked by the Doctor Assistant and once you are asked for the payment, proceed ahead by applying the coupon code “SBIMB” and pay using SBI Credit Card
Step 5: Once the checkout is completed, Doctor will call you on for the consultation


  1. The above Offer is by way of a special offer for SBI Credit Cardholders only and nothing contained herein shall prejudice or affect the terms and conditions of the card agreement terms and conditions. The terms of the above offer shall be in addition to and not in derogation of the terms contained in the card agreement terms and conditions.
  2. Any query regarding the Offers will be entertained only till the Offer Duration. Post such dates, SBICPSL & MediBuddy will not entertain any correspondence or communication regarding this Program from any persons.
  3. This offer cannot be clubbed with any other offer of MediBuddy
  4. SBICPSL does not endorse any of the products or brands being offered under the Program and will not accept any liability pertaining to the quality, merchantability, fitness, delivery or after sales service of such products which shall be at the sole liability to MediBuddy
  5. All the existing offers, gifts, discounts etc. that are being offered can be availed by the Cardholders as part of this exclusive offer as mentioned in the communication.
  6. Pictures of products shown in the communication sent to the customer either through mailers or advertised on the website, are representative only and may not bear a resemblance to the actual products.  None of the parties shall under any circumstances be responsible towards the same.
  7. Cancelled transactions, disputed or unauthorized/fraudulent transactions will not be considered for the Offer.
  8. Under no circumstance will the offer under this Program be settled with cash in lieu by SBICPSL or by MediBuddy.
  9. SBICPSL will not entertain any correspondence regarding the validity or acceptability of any additional benefits offered by MediBuddy on products/services made available by it and the same shall be at the sole risk and consequences of MediBuddy and without reference to SBICPSL.
  10. All government Levies like GST, Sales Tax, TDS, any Local Tax, Octroi etc., shall be payable by the Cardholder as applicable at the time the respective Programs were offered.
  11. Cardholders are not bound in anyway to participate in the Programs. Any such participation is voluntary and the same is being made purely on a “best effort basis”.
  12. This Offer shall be subject to all applicable laws, rules and regulations which are in existence and which may be promulgated anytime by any statutory authority.
  13. SBICPSL and MediBuddy reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
  14. Any person availing this Offer shall be deemed to have accepted these terms and conditions.
  15. Any disputes arising out of the Offer shall be subject to arbitration by a sole arbitrator to be appointed by SBICPSL for this purpose. The proceedings of the arbitration shall be conducted as per the provisions of Arbitration and Conciliation Act, 1996. The place of arbitration shall be at New Delhi for SBICPSL and language of arbitration shall be English. The existence of a dispute, if any, shall not constitute a claim against SBICPSL.