Manage your account on the go with the SBI Card Mobile App
Get in touch with us for a query or feedback. We will be happy to help you.
The service e-mail id sbicorporate.services@sbicard.com is available only for Corporate Card customers and will not address any query related to personal card.
In case your SBI Corporate Card is lost within India
Call us-
Dial 1860 180 1290, 39 02 02 02
(Prefix local STD code)
or 1800 180 1290 (toll free)
If you have lost your SBI Corporate Card or need cash outside India, call 24X7 Visa toll-free helpline number for emergency card related assistance within 3 working days*.
*The emergency card replacement facility is provided by Visa and the terms of use are regulated by the Visa Operating Regulation. For more details log on to corporate.visa.com
Use any of the following options and register your complaint
To register your complaints, use any of the following options as per your convenience. We put in our best efforts to resolve every matter reported to us within the stipulated timelines. However, in case we require more time to appropriately resolve your concern, we shall keep you posted on the developments.
Manager- Customer Care Services
SBI Cards & Payment Services Ltd.
DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City,
Gurgaon -122002(Haryana) India.
If you are not satisfied with our response to your online Interaction: Escalate your Interaction or call us at 1860-180-7777
Click here to see our Escalation Matrix and other options.
We put in our best efforts to resolve every matter reported to us within the stipulated timelines. However, in case we require more time to appropriately resolve your concern, we shall keep you posted on the developments.
Name |
Designation |
Contact Number |
Write to us |
Address |
Mr. Prosenjit Dhar |
Nodal Officer |
1860-180-7777 |
DLF Infinity Towers, Tower C, 10th–12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon –122002 (Haryana) |
|
Mrs. Rupali Bhardwaj |
Principal Nodal Officer |
DLF Infinity Towers, Tower C, 10th–12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon –122002 (Haryana) |
Dial 1860 500 1290, 1860 180 1290, 39 02 02 02(Prefix local the STD code) or 1800 180 1290 (Toll Free)
Our customer care executives are available 8 AM - 8 PM from Monday to Saturday.
Click here to know Walk-in Desk Address
If your complaint is still not resolved, you may write to
We are covered by the Banking Ombudsman Scheme, 2006 of the Reserve Bank Of India. If within 30 days of lodging a complaint with us, you do not get a satisfactory response from us, and wish to pursue other avenues for redressal of the grievance, you may approach the Banking Ombudsman appointed by the Reserve Bank Of India.
Scheme Details
Download PDFTo contact nearest banking ombudsman
Download PDF"SBI Cards and Payment Services Limited” was formerly known as “SBI Cards and Payment Services Private Limited"
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