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Corporate Card

Get in touch with us for a query or feedback. We will be happy to help you.

Contact Us Phone


Dial 1860 180 1290, 39 02 02 02  (prefix local STD code)
or 1800 180 1290 (toll free)
IVR Process Flow



Simply SMS to 5676791 from your registered mobile. SMS PROBLEM to 9212500888 and get a call back from us within 24 hours.



Email your service issues to Mention your SBI Corporate Card number and contact.
Click here for sales related enquiries and proposal requests.



Log in to to access all your account-related information




Fax us your documents at
0124 3992794



Corporate Card Unit, DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon - 122002 Haryana

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The service e-mail id is available only for Corporate Card customers and will not address any query related to personal card.


Lost or Stolen Cards

In case your SBI Corporate Card is lost within India

  • Log on to and instantly block your card by clicking on ‘Block Lost\Stolen Card’
  • SMS BLOCK XXXX to 5676791 from your registered mobile no. (XXXX = Last 4 digits of your SBI Card)

Call us-

Dial 1860 180 1290, 39 02 02 02
(Prefix local STD code)
or 1800 180 1290 (toll free)

If you have lost your SBI Corporate Card or need cash outside India, call 24X7 Visa toll-free helpline number for emergency card related assistance within 3 working days*.

  • This is a complimentary facility available to SBI Corporate Card members.
  • The replaced emergency cards have a validity of 30 days. Call the SBI Card helpline upon return to India.
  • Cash disbursement is available, only if cash facility is applicable on your card.

*The emergency card replacement facility is provided by Visa and the terms of use are regulated by the Visa Operating Regulation. For more details log on to

Grievance Redressal

Use any of the following options and register your complaint



Dial 1860 180 1290, 39 02 02 02  (prefix local STD code)
or 1800 180 1290 (toll free)

Our executives are available 8 AM - 5 PM from Monday to Saturday


E-mail (along with your SBI Account/Card number & contact number/s in the Subject Line)
We will respond to you within 2 working days of receiving your email



Write To Us: Manager- Customer Services, SBI Cards & Payment Services Pvt. Ltd., DLF Infinity Towers, Tower C,12th Floor, Block 2,Building 3, DLF Cyber City, Gurgaon -122002 Haryana, India

nodal officer

Nodal officer

If your concerns are not addressed satisfactorily,  you can e-mail our nodal officer at
orwrite at-

Nodal Officer, SBI Cards, PO Bag 28- GPO, New Delhi-110001

Escalation Matrix

If your complaint is still not resolved, you may write to

Level 1

Level 2

Level 3


The Banking Ombudsman Scheme 2006

We are covered by the Banking Ombudsman Scheme, 2006 of the Reserve Bank Of India. If within 30 days of lodging a complaint with us, you do not get a satisfactory response from us, and wish to pursue other avenues for redressal of the grievance, you may approach the Banking Ombudsman appointed by the Reserve Bank Of India.

Scheme Details

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To contact nearest banking ombudsman

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